Cancellation Policy

 
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Cancellation policy:

Regular Bookings:

  • 1 week notice: Full refund -5% credit card fee.  

  • 6 days-48 hours notice: Rescheduling(one time only, forfit any potentional refund) or refund minus $5/per ticket for cancellation. 

  • 47 Hours and under: No refund or rescheduling allowed.

    Private Bookings (AKA Team Building):

  • 14 days or more: Full booking credit or full refund minue 5% credit card fee.

  • 7 days or more: Full booking credit. 

  • Less than 7 days: No refund or rescheduling allowed.

*Please note: Once a game has been rescheduled, you forfeit any option of a refund or the ability to reschedule a 2nd time.